Legal

Terms of Purchase

Name: Quick3D Sculpture
Address: 36, Jalan Serendah 26/41, Sekitar 26, Shah Alam, Selangor, 40400, MY
Telephone: +60 11-5629 2133

The terms that apply when you order a sculpture from us.

Last updated: 27 September 2026

These terms apply to every custom sculpture order placed with Quick ED Solutions & Services Sdn. Bhd. (202501016940 / 1618354-W), trading as Quick3D Sculpture (“we”, “us”, “our”), of 36, Jalan Serendah 26/41, Sekitar 26, 40400 Shah Alam, Selangor, Malaysia, alongside any written quotation we issue you.

1. Quotations

Quotations are based on the brief, size, artwork and finish you provide. Changes to any of these may change the price and timeline. Quotations are valid for 14 days from the date issued, unless stated otherwise.

2. Deposit and payment

An order is confirmed once you approve the quotation and pay a 70% deposit. The remaining 30% balance is due on completion, before delivery. Final payment terms may vary and will be stated on your specific quotation.

3. Design approval

We will share a design proof or 3D render before production. Production only begins after you give written approval (email or WhatsApp is accepted). Once approved, the design is locked in and covered by our Refund & Returns Policy.

4. Turnaround time

Typical turnaround is 7–12 days for a standard-complexity IP sculpture, based on our current production queue. Larger, more complex, or multi-piece sculptures may take longer; we will confirm an estimated timeline in your quotation.

5. Size and construction

There is no fixed size limit. Large pieces are printed in sections and joined during assembly. Joins and finishing are done to a professional standard suitable for indoor or outdoor display as specified in your quotation.

6. Intellectual property and artwork

You confirm that you own or have permission to use any artwork, logos or character designs you send us for production. You remain responsible for ensuring your use of any third-party IP is licensed. We retain the right to photograph completed work for our own portfolio and marketing, unless you request otherwise in writing.

7. Delivery and installation

Delivery, and installation where applicable, will be arranged and quoted separately based on your location and the sculpture’s size. Risk passes to you upon delivery or collection.

8. Cancellations

See our Refund & Returns Policy for cancellation terms.

9. Governing law

These terms are governed by the laws of Malaysia.

10. Contact

sales@quick-3d.com · WhatsApp +60 11-5629 2133